Springboards Blog

Dealing with a Toxic Workplace? Make an External Coach Your Ally

Jun 30, 2020 10:00:00 AM / by Springboards posted in unconscious bias, diversity training, cultural bias, toxic workplace

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As workplace dynamics continue to evolve from the effects of the pandemic, it’s a good time to check in on your organization’s cultural health. One perennial problem for some companies: the presence of bias, which can emerge in a whole range of behaviors both subtle and overt, unintentional and deliberate, and frequently can be directed at employees from “different” cultural backgrounds.

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Voice Training: Remote Readiness and the Power of Healthy Habits

Apr 10, 2020 1:56:51 PM / by Springboards posted in Training, Voice, Effective Communication

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As remote work practices have come to define the “new normal” for most organizations, the question arises: How can my colleagues and I be more effective communicators through online meeting and conference call platforms?

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Two professional writing habits to adopt

Feb 24, 2020 1:41:16 PM / by Jocelyn C. Dunphy posted in Writing, Effective Communication

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Few things are as intimidating for those starting in corporate America as writing reports, especially when you are coming from the outside. Whether you are new to the country, industry or workforce, this is a difficult process. When I started a research and development job as a recent chemistry Ph.D., I was unpleasantly surprised to learn that I was required to write a biweekly report adhering to an awkward list of rules, such as being under one page but with no restrictions on font.  My peers' reports often consisted of text blocks of 10-point type compressed within quarter-inch margins, with no white space between paragraphs. My first attempt at a ‘biweekly’ was sent back with red marks all over it. The work was fine, but it was written for the wrong audience.

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Why Quarterly Feedback is Vital to Multicultural Employee Development

Jan 28, 2020 2:37:47 PM / by Nadia Nassif posted in Performance Reviews, Learning and Development, Continuous Feedback, Multicultural

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It’s still early in the new year, and having recently refreshed your employees’ development plans, you’d like to level up to more frequent development discussions. As with a physical fitness goal, one key to development plan success is to avoid having both manager and employee overwhelmed by too much, too soon. In my recent article “Replacing the Annual Review with Regular Check-ins: A Manager’s Plan of Action” for Training Industry, I provide a blueprint to simplify planning development goals and corresponding check-in discussions. Read on for highlights.

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Employee Development Takes More Than The Performance Review Process

Dec 19, 2019 1:16:08 PM / by Nadia Nassif posted in Performance Reviews, Year-end reviews, workplace

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Congratulations! In your role as a manager (or as an HR pro helping new managers), you’ve successfully recruited and onboarded a high-potential multicultural employee. And at year-end review time, you’ve carefully aligned the employee’s development needs with job competencies and future career objectives…but is that annual process enough to help them succeed? Not according to experts Beverly Kaye and Julie Guilioni, who advocate in Help Them Grow or Watch them Go that employee development works best when it’s top of mind all year round. And while this observation holds true for all employees, it is especially critical when it comes to employees whose cultural norms and communications skills present challenges that the once-a-year performance review conversation may not adequately address (see my post “Performance Evaluations of Multicultural Employees: Three Things to Keep in Mind”).

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Performance Evaluations of Multicultural Employees: Three Things to Keep in Mind

Nov 13, 2019 10:53:57 PM / by Nadia Nassif posted in Performance Reviews, Effective Communication, Training and Development

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It’s hard to believe we are already well into fall. In New England, that means colder weather, apple picking, pumpkins, and football. For many organizations, the season is also filled with a flurry of talent management activities, from onboarding and training to gearing up for the annual performance review process… Definitely a busy and potentially daunting time for most HR professionals.

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Do your inclusivity initiatives measure up?

Oct 29, 2019 1:54:50 PM / by Nadia Nassif posted in Talent Strategy, Bias, diversity and inclusion

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Intersectionality is key to breaking down barriers, increasing trust and fostering open, honest communication that supports all employees. This, in turn, leads to tangible business benefits.

inclusivity

“We don’t just have one identity — our identities are made up of many things, both physically and culturally, and the intersections matter.” — Elise Birkhofer, global lead for Google’s largest employee resource group

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Interpreting and Improving Performance Reviews of Multicultural Employees

Oct 25, 2019 12:27:00 PM / by Nadia Nassif posted in Performance Reviews, Multinational, Workforce

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Have you ever encountered a performance review in which a manager criticizes a behavior that’s tied to an employee’s cultural norms rather than to performance issues?

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Talent10x: SpringBoards Consulting’s Nadia Nassif on Supporting Multinational Workers

Sep 23, 2019 12:03:48 PM / by Nadia Nassif posted in Japan, leadership, Multinational

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SpringBoards Consulting CEO and founder Nadia Nassif talks about her experience working in Tokyo, the challenges that multinational workers face and how to coach them for successful careers.

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Inclusion Is the Key to Cross-Cultural Collaboration

Sep 17, 2019 2:58:47 PM / by Nadia Nassif posted in unconscious bias, diversity training, workplace, cultural bias, diversity and inclusion

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The future of work is collaborative. With increasingly multicultural workforces, how do organizations overcome cross-cultural challenges to collaboration?

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