Congratulations! In your role as a manager (or as an HR pro helping new managers), you’ve successfully recruited and onboarded a high-potential multicultural employee. And at year-end review time, you’ve carefully aligned the employee’s development needs with job competencies and future career objectives…but is that annual process enough to help them succeed? Not according to experts Beverly Kaye and Julie Guilioni, who advocate in Help Them Grow or Watch them Go that employee development works best when it’s top of mind all year round. And while this observation holds true for all employees, it is especially critical when it comes to employees whose cultural norms and communications skills present challenges that the once-a-year performance review conversation may not adequately address (see my post “Performance Evaluations of Multicultural Employees: Three Things to Keep in Mind”).
The future of work is collaborative. With increasingly multicultural workforces, how do organizations overcome cross-cultural challenges to collaboration?